Shipping Policy

1. Processing Time

 

Orders are typically processed within 1–2 business days after payment confirmation.

 

 

2. Delivery Time

 

Nationwide shipping in Thailand usually takes 2–5 business days, depending on your location. Delays may occur during public holidays or peak periods.

 

 

3. Shipping Fees

 

Shipping costs will be calculated at checkout and vary based on delivery location and order size.

 

 

4. Tracking

 

A tracking number will be provided once your order is dispatched.

 

 

5. Shipping Partners

 

We use trusted Thai courier services (e.g. Kerry, Flash, Thai Post) to ensure safe and timely delivery.

 

 

4. Terms & Conditions

 

By using Pure Flow, you agree to our terms of service, including fair use, pricing, and return policies. Please review our full Terms & Conditions before purchase.

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5. Refund & Return Policy

 

Effective Date: [Insert Date]

 

At Pure Flow, your satisfaction is our priority. If you’re not fully happy with your purchase, you may request a return or refund under the following conditions:

 

 

A. Eligibility

 

• The item must be unused, unopened, and in its original packaging.

• You must contact us within 7 days of receiving the product.

 

 

B. Process

 

• Email us at pureflowbkk@gmail.com with your order details and reason for return.

• Once approved, return the product to the provided address at your own expense unless the item was faulty or incorrect.

 

 

C. Refunds

 

• Refunds will be processed to your original payment method within 7 working days after receiving the returned product.

• We reserve the right to reject returns that do not meet our policy.